COVID-19 updates for Retrogcase™ customers
How Retrogcase™ is adapting to COVID-19?
Retrogcase™ has multiple warehouses to ship our orders around the world. We´re in constant communication with every general manager of every warehouse for the latest updates of what´s going on.
All of our warehouses are still operating and we are continuing to accept orders. Fulfillment and shipping will take a little longer but don´t you worry, you will receive your order!
Your support is essential to us, especially during this time. Please, stay at home and when not, BE SAFE, for you and for the others too.
Information regarding COVID-19
The global social distancing measures are affecting our store as well, which means order fulfillment and shipping is taking more time than usual. Our standard fulfillment estimate of 5 business days is currently closer to 10.
We are actively communicating with our general managers and following the latest news on COVID-19.
This is a difficult time for everyone and we thank you for your patience and your understanding. Health is the number one priority right now, so please STAY SAFE.
Thank you for all your support during this hard time!
Order delays during COVID-19
We at Retrogcase™ wanted to take a moment to say thank you to everyone who´s been showing support to our business in this challenging time.
For weeks now, the entire world is adapting to a new normal. It has been difficult for us to deal with the changes , and we´re hoping it´ll be over soon.
We are staying in touch with our general managers about fulfillment and shipping delays. Here are the estimates we are currently looking at:
- United States: 5-15 business days
- UK: 10-20 business days
- Canada: 15-30 business days
- Europe: 12-25 business days
- Australia: 5-15 business days
- New Zealand: 20-35 business days
- Central and South America: 15-30 business days
- Asia: 12-25 business days
- Africa: 20-35 business days
We know this isn´t what our customers are used to, so we are very grateful for your patience as you continue coming back to us and enjoying our products.
Some good news is, we now have more time to focus on some new exciting products arrivals! Stay tuned to be the first discovering the news!
Thank you very much and please, STAY SAFE.